Refund Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with the tags, and in its original packaging.

To start a return, you can contact us at Contact@ecluvia.com. 

Refunds

We will notify you once we have received and inspected your return, and we will let you know whether the refund has been approved or not. If approved, you will be automatically refunded to your original payment method within 10 business days. Please keep in mind that your bank or credit card company may also take some time to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at Contact@ecluvia.com.